THE BALANCE FOR THE ENTIRE PACKAGE IS DUE 30 DAYS PRIOR TO YOUR DAY OF ARRIVAL. This assures that all necessary vouchers will be delivered to your mailing address at least seven days prior to your scheduled date of arrival. Late payments or bookings made within 14 days of arrival may be assessed a $25 express charge to ensure overnight document delivery. International express charges may vary by destination. If you choose, your account may be automatically billed the outstanding balance 30 days prior to travel. Please ask your Orlando Golf Escapes representative for details.
We accept most major credit cards including MasterCard, Visa, and Discover, as well as other U.S. currency in the form of money orders and checks (travelers, certified, cashiers, and personal). Late payments (within 14 days of arrival date) must be in the form of a certified check or credit card. All checks or money order should be made out to Golfpac Travel. All credit card charges and refunds will appear on your credit card statement under Golfpac Travel.
What are your policies regarding cancellations and refunds?
All cancellations will be assessed cancellation fee plus any cancellation penalties imposed by the hotel, golf courses, and/or car rental company. It is important to note that many hotels and golf courses have non-refundable deposits and strict cancellation policies. No refunds will be issued if vouchers are received later than 90 days past the voucher date. No refunds will be made for unused portions of the package once any part is used. No office refunds. Refunds will be mailed directly to your home or applied to your credit card. Please allow 6-8 weeks for processing.
Orlando Golf Escapes’s golf experts are on hand during office hours to assist you. Each change in a completed golf schedule may be assessed a $5 change fee. Or, if vouchers need to be reissued, a $25 fee may be assessed to rerun and overnight documents.
A surcharge is an added charge you pay to Orlando Golf Escapes over and above the base cost of the package when you choose to play premium courses. Surcharges reflect a higher cost of green fees and cart charges than what is included in the package price.
In general, resort wear is expected. Golf shoes (we suggest spikeless) and collared shirts are required at all times for men. Shorts are acceptable; however, courses with strict dress codes expect shorts to be at least 16" in length. Please do not wear jeans, cut-offs, tank tops, or sneakers. For women, we recommend golf shoes with socks, collared shirts, and slacks, shorts, or golf skirts.
In case of bad weather, call the golf course and inquire if they are open. Orlando Golf Escapes will only issue a refund if the golf course is closed on your scheduled day and time of play. If the course is closed, please call our office and let us know. Then, simply write “rain out or cold weather” on the voucher, along with the name of the person you spoke with at the golf course, and mail it back to us for a full 100% refund. If the course is not closed, Orlando Golf Escapes has guaranteed a paid round to the course, and should you decide not to play you will be billed as a “no-show.” It is your responsibility to inquire as to the weather related refund policy at each course should your round be interrupted during play. In most cases, the course will issue a “rain check” if you are unable to complete your round.
Orlando Golf Escapes and cooperating agents act only in the capacity of agents for the passenger in all matters pertaining to hotel accommodations, golf course reservations and transportation, whether by motor car or plane, etc., and as such they shall not be liable for any injury, personal injury, damage, loss, accident, delay, or irregularity which may be occasioned either by reason of any defect in any company or persons engaged in conveying the passenger, or in carrying out arrangements of the tour.
Golfpac, Inc., the world's leader in golf travel, administers the Orlando Golf Escapes reservations. Established in 1975, Golfpac has booked reservations for over 600,000 traveling golfers. Orlando Golf Escapes is an affiliate company of Integrity Golf Company, LLC.
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